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Software
Key Software Features
- Simplified store admin with a stylish interface designed around ease of use.
- Powerful CMS ensures all pages have a consistent feel and branding while still allowing flexibility in creating new pages with little effort.
- Built in support for pricing promotions, coupon discounts, customer wish-lists, newsletter subscription, up-sells and cross-sells.
- Comprehensive reporting and analytics. Complete list of reports based on Sales, Shopping Carts, Products and Customers for tracking performance.
- Support for all major currencies and multi-lingual availability.
- Flexible tax and shipping rules assist in trading across borders.
- A comprehensive system for receiving, processing and fulfilling orders with the ability to export orders to CSV or XML in selected solutions.
- One page checkout
- Mobile (iPhone) optimised for being viewed on the go. *a mobile design of your website is required.
Reporting and Analytics
- Integrated with Google Analytics
- Admin Dashboard for Report Overview
- Sales Report
- RSS feed for New Orders
- Tax Report
- Abandoned Shopping Cart Report
- Best Viewed Products Report
- Best Purchased Products Report
- Low Stock Report
- Search Terms Report
- Product Reviews Report
- RSS feed for New Reviews
- Tags Report
- RSS feed for New Tags
- Coupon Usage Report
- Total Sales Invoiced
- Total Sales Refunded
- Best Customers Report by Total and Number of Orders
Product Browsing
- Multiple Images Per Product
- Product Image Light Box Gallery
- Product Reviews
- Related Products
- Stock Availability
- Multi-Tier Pricing Up-sell
- Product Option Selection
- Grouped Products View
- Add to Wish list
- Send to a Friend with Email
Catalogue Browsing
- Layered / Faceted Navigation for filtering of products in Categories
- Layered / Faceted Navigation for filtering of products in Search Results
- Static Block tool to create category landing pages
- Ability to assign designs on category and product level (unique design per product/category)
- Stock Availability
- Recently viewed products
- Product comparisons
- Recently compared products
- Cross-sells, Up-sells and Related Items
- Popular Search Terms Cloud
- Filter by Product Tags
- Product Reviews
- Product listing in grid or list format
- Breadcrumbs
Catalogue Management
- Inventory Management with Backordered items, Minimum and Maximum quantities
- Batch Import and Export of catalog
- Batch Updates to products in admin panel
- Google Base Integration
- Simple, Configurable (e.g. size, color, etc.), Bundled and Grouped Products
- Virtual Products
- Downloadable/Digital Products
- Customer Personalised Products - upload text for embroidery, Printing, etc.
- Create Store-specific attributes on the fly
- Tax Rates per location, customer group and product type Attribute Sets for quick product creation of different item types
- Media Manager with automatic image resizing and watermarking
- Advanced Pricing Rules and support for Special Prices (see marketing tools)
- Search Results rewrites and redirects
- Approve, Edit and Delete Product Tags
- Approve, Edit and Delete Product Reviews
- RSS feed for Low Inventory Alerts
Customer Accounts
- Order status and history
- Re-orders from account
- Recently ordered items
- Downloadable Products
- Address Book with unlimited addresses
- Default Billing and Shipping addresses
- Wishlist with ability to add comments
- Email or Send RSS feed of Wishlist
- Newsletter Subscription management
- Product Reviews submitted
- Product Tags submitted
- Account Dashboard for overview of: recent orders, personal information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, wishlist, recently ordered items, recently reviews and recent tags
Customer Service
- Contact Us form
- Feature-rich Customer Accounts
- Order History with Status Updates
- Order Tracking from Account
- Forgot Password Email from front-end and administration panel
- Order and Account Update Emails
- Customizable Order Emails
- Create and Edit Orders from the Admin Panel
Order Management
- View, edit, create and fulfill orders from admin panel.
- Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment
- Print invoices and packing slips
- Order Tracking from Account
- Create re-orders for customers from administration panel.
- Email Notifications of Orders
- Call Center (phone) order creation
Includes ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices - RSS feed of New Orders
Payment
- Integrated with multiple PayPal gateways: Website Payments Standard, Website Payments Pro (Express and Direct), Website Payments Pro UK (Express and Direct), and PayPal PayFlow Pro
- Configurable to authorise and charge, or authorise only and charge on creation of invoices
- Gift Certificates (Add-On)
- Integrated with Amazon Payments (Checkout by Amazon and Amazon Simple Pay)
- Saved Credit Card method for offline payments
- Accept Checks/Money Orders
- Accept Purchase Orders
- Major Bank Internet Payment Gateway available.
Shipping
- Integrated for real-time shipping rates from: Australia Post (eparcel), DHL, UPS, UPS XML (account rates), FedEx (account rates), and USPS
- Shipping to multiple addresses in one orderOn-site order tracking from customer accounts
- Ability to specify allowed destination countries per method
- Multiple shipments per order
- Flat rate shipping per order
- Flat rate shipping per item
- Free Shipping
- Table rates for weight and destination
- Table rates for product sub-totals and destinationTable rates for number of items and destination
Checkout
- One-Page Checkout
- SSL security support for orders on both front-end and back-end
- Shipping to multiple addresses in one order
- Checkout without account/Guest Checkout
- Shopping Cart with tax and shipping estimates
- Checkout with account to use address book
- Option to create account at beginning of checkout
- Accept gift messages per order and per item
- Saved Shopping Carts with configurable expiration time
Search Engine
- 100% Search Engine Friendly
- Google Site Map
- URL Rewrites give full control of URL's
- Meta-information for products and categories
- Auto-generated Site Map for display on site
- Auto-Generated Popular Search Terms Page
International Support
- Multi-Lingual
- Support for Multiple Currencies
- GST Tax rate support
- Configurable List of Allowed Countries for:Site Registration, Shipping Destination Addresses with ability to specify per shipping method, Billing Addresses with ability to specify per payment method
Marketing Promotions and Tools
- Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories. For example: Percent Discount | Fixed Amount Discount | Free Shipping | Buy x, get y free. | Buy x, get y with percent or fixed amount discount | Buy x, get free shipping on order | Buy x, get percent discount | Buy x, get fixed amount discount.
- Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products
- Free Shipping Option
- Multi-Tier Pricing for quantity discounts
- Bundled Products
- Customer Group-specific pricing and group-specific tier pricing
- Landing Page Tool for Campaigns
- Search Engine Friendly URL's
- URL Rewrites
- Recently Viewed Products
- Recently Compared Items
- New Items Promotional Tool
- Up-sells in Shopping Cart
- Cross-sells on product pages
- Send to a Friend for all visitors, or registered users only
- Send Wishlist to a Friend by Email or RSS
- RSS Feeds for New Products, New Specials and New Tags
- Auto-generated Site Map
- Google Site MapPolls
Site Management
- Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed
- Multi-Lingual
- Support for localization
- Support for multiple currencies
- Administration Permission System Roles and Users
- Web Services API for easy integration between SVA Ecommerce and any third-party application
- Flexible tax rate management with support for US and International markets
- Search Engine Friendly URL's
- Fully 100% customizable design using templates
- Customer Groups
- One-Click Upgrades
- Content Management System for Informational Pages
Mobile Commerce
- iPhone Optimised
- Enable M-Commerce with mobile-optimized versions of your site to attract and convert customers on the go. Automatically detect mobile browsers and show the mobile-optimized version of your site and provide either the full site catalog or a smaller selection of products tailored for the mobile customers.
- Mobile transactions will grow exponentially over the next 5 years, and SVA Ecommerce enables retailers and manufacturers to provide customers with a fully mobile, multi-channel experience.
- Requires additional installation of a mobile design and layout version of your website. Please see add-ons.